About Us
Activating families to improve outcomes
Pathroot partners with addiction treatment programs to involve families from day one through aftercare, reducing early discharges (AMA), reducing the relapse rate, and delivering data for outcome studies.

Our Mission: Put families at the center of recovery from day one.
We help treatment programs cut relapse by activating families from day one through aftercare—managed by Pathroot, measured for value-based care.

Activate Families
Enroll families in minutes for access to live groups, guided learning paths, and on-demand guidance.

Improve Outcomes
Family support cuts AMA, raises completion, and improves aftercare with insights available to the program.

Empower Programs
Minimal staff time needed, immediate outcomes data, create a new revenue stream from subscriptions.
Why We Started Pathroot
Our founder, Carolyn Bradfield, lived what thousands of families face. Her daughter Laura began using at 15, and for years the family cycled through treatment—told to “wait until family day,” given little guidance, and unsure how to help. Laura often looked healthy at discharge, but without tools or clear boundaries, the family was sidelined.
At 29, Laura died from her first and only overdose after a 15-year struggle.
Out of that loss came a conviction: families must be part of care. Carolyn later built and sold a program that pioneered virtual family support. Today, Pathroot brings that experience and modern technology together so no family is left in the dark and so treatment programs can deliver better outcomes with less lift.

The Journey to Pathroot Health
2004 - Phoenix Outdoor
- Founded by Carolyn Bradfield & Bruce Ahern
- North Carolina licensed adolescent treatment
- Virtual family support
- Acquired by Acadia Healthcare
2013 - Convey Services
- Developed the SaaS platform
- Licensed for content networks & virtual events
- Used by enterprise customers
- Powered the Plathroot platform.
2019 - InterAct LifeLine
- Treatment program pilots for alumni support
- Collegiate Recovery Communities: KSU, Alabama, College of Charleston
- Paused as a result of the Pandemic
2024 - Pathroot Health
- Convey Services platform
- Developed programming and platform upgrades
- Launched proof of concept in 2024
- Opened Pathroot platform in May 2025