Value-Based Care

Phase One Focuses on Patient & Family Engagement with Remote Monitoring in Phase Two Overview: Pathroot Health is an all-in-one technology solution that empowers behavioral health and substance use disorder (SUD) treatment programs to deliver value-based care without relying on multiple platforms. By combining predictive analytics, AI-driven insights, and automated alumni engagement, Pathroot helps providers track patient progress, engage families in recovery, and reduce relapse rates. It streamlines post-treatment care with community engagement, on-demand education, and data-driven outcome assessments to improve long-term recovery management. BHB VALUE Conference - New Orleans - March 19, 2025: Pathroot Health, a leader in behavioral healthcare technology, today announced the beta launch of its patient and family engagement platform, marking the first phase of a comprehensive solution to support treatment providers in delivering value-based care. This initial rollout enhances post-treatment support through AI-powered tools that keep patients and families engaged and supported, ensuring continuity of care and improved long-term recovery."As value-based care reshapes behavioral health, treatment providers need more effective tools to track outcomes beyond discharge," said Carolyn Bradfield, CEO of Pathroot Health. "Our turnkey program delivers post-treatment engagement, education, and family support with real-time insights. Next, we’ll integrate remote monitoring with wearable data and AI analytics, setting a new standard for outcome-driven care."Pathroot’s Phase One introduces automated engagement, including interactive educational tracks, AI coaching, family discussion forums, and live support groups.Patient Monitoring & Compliance – Surveys and automated tracking of participation.Post-Treatment Engagement & Family Support – AI assistance, live support groups, discussion forums, educational tracks with chatbot guidance, and automated text/email outreach.Contingency Management – Incentivize behaviors through automated rewards. Key Benefits for Treatment ProvidersIncreased patient adherence to post-treatment support by keeping individuals and families engaged longer.Reduced administrative burden with automated compliance tracking and real-time outcome reporting.Optimized staff efficiency without adding workload, allowing teams to focus on care delivery.Delivering critical insights into patient progress, helping providers intervene before relapse occurs.In Phase Two Pathroot will introduce intelligent monitoring for predictive recovery insights to offer: Remote Patient Monitoring – Integrating everyday wearables to deliver biometric data (heart rate variability, sleep patterns, stress markers) and AI-powered relapse risk analysis.Compliance & Risk Alerts – Automated geolocation check-ins, breathalyzer tests and next generation wearable alcohol monitors with predictive analytics to notify care teams and family members of relapse risks.Enhanced Data-Driven Outcomes – Aggregating patient engagement and biometric insights to provide a real-time personalized view of treatment success. See how Pathroot Health can help you shift to a value-based care solution.  Get in touch ».

Addiction, Pathroot, support

Introducing Pathroot — Comprehensive Online Support for Families Impacted by Addiction Education, Community, AI, and Wearables Pathroot is an online support program that addresses a critical need to provide resources to families impacted when a loved one is struggling with substance misuse or addiction. The technology-driven platform ensures families have easy access to effective, focused support, links to counseling and treatment programs, and education geared to their specific family situation. Pathroot offers its members privacy and anonymity, and fosters a network of peer connections, creating a supportive online community when facing common challenges. Greenville, South Carolina — June 12, 2024 — Pathroot Health formerly InterAct LifeLine, a pioneer in behavioral health technology, today launched Pathroot™, a comprehensive online service supporting families impacted by substance misuse and addiction. As an alternative to public forums like Al-Anon, Pathroot offers members direct connection with other families facing similar challenges through confidential peer mentor programs, support groups, discussion forums and community activities. Pathroot’s Knowledge Centers organize and display curated content on addiction, treatment options, family dynamics, substances, behavioral disorders, wellness and prevention strategies along with educational tracts for families and clinical professionals. “Pathroot informs, educates and supports families that are underserved or ignored when a loved one struggles with substance misuse or enters addiction treatment or recovery programs,” said Carolyn Bradfield, CEO of Pathroot Health. “Addiction impacts every member of the family and is ultimately a family disease. It affects individuals struggling with it as well as creating chaos in the lives of those around them. Addiction is pervasive and widespread, with 20 million Americans experiencing a substance use disorder (SUD) each year. Recognizing the profound impact on families, Pathroot provides comprehensive support beyond traditional therapy for the 1-in-3 households affected by addiction.” A History in Treatment and Technology In the early 2000s, the founders of Pathroot launched Phoenix Outdoor, pioneering one of the first adolescent treatment programs to provide comprehensive family support services exclusively through virtual technology. After Pathroot’s CEO, Carolyn Bradfield, experienced the losses of her first husband to alcoholism and her daughter to overdose, she redirected her company’s mission. Bradfield developed innovative resources and tools to help families understand addiction and support their loved ones, focusing on reducing stigma, shame, and trauma. “Pathroot brings together individuals facing similar challenges, matches them with knowledge from experts in the field to address substance misuse, and builds important connections to a community that understands their struggle,” added Bradfield. “We are not a treatment or telehealth provider, but we offer a path to empower families to find the right services and support based on individual situations using a single online location.” Pathroot Launch Pathroot will launch initially as a free service giving families access to resource centers, live streams, and learning paths. As additional services come online, families can upgrade for a low monthly subscription to access peer mentors, support groups, educational programs, and advice from experts along with community programming. Pathroot’s roadmap includes integration with smart watches and wearables to provide valuable health and activity insights offering proactive responses to potential safety issues. The program will leverage artificial intelligence (AI) to learn about each individual, surface concerns, make recommendations and direct services. Lessons from Laura: Book One — ‘The Knock on the Door’ Bradfield added “Along with the launch of Pathroot I am releasing my first book; Lessons from Laura: Book One — ‘The Knock on the Door’, a story of love, loss and a fight against addiction. I share insights from my family’s journey navigating the challenges of my daughter Laura's addiction and tragic loss from overdose.” www.amazon.com Note: In January 2025, InterAct LifeLine changed its name to Pathroot Health to reflect a change in focus and new capabilities. Pathroot Health empowers providers, employers, and payers to deliver value-based care by supporting patients and their families post-treatment with technology-driven engagement and monitoring solutions.

Pathroot, remote patient monitoring

The First Mobile Solution to Use Fitness Tracker and Smartwatch Data to Detect Overdose, Alert Families and Direct Help Overview: Pathroot is a prevention program designed to reduce overdose deaths through a mobile application combined with fitness tracker and smartwatch data to monitor vital signs, detect problems, alert loved ones and direct help. Pathroot is coupled with an online portal that educates families on the risks of fentanyl and other illegal drugs, the dangers of experimentation, and provides wellness counseling and support. June 13, 2023 — Pathroot Health, formerly InterAct LifeLine, today announced a mobile application and SaaS solution that collects data from fitness trackers and smartwatches, notifies if vital signs indicate suspected overdose, alerts contacts and directs emergency help to the individual’s location. Designed for families of adolescents and young adults, the Pathroot mobile application will integrate off-the-shelf wearables, assess vital signs, and provide real-time geolocation. “Pathroot monitors abnormal patterns in heart rate which is a leading indicator that someone may be overdosing,” said Carolyn Bradfield, CEO of Pathroot Health. “It first reaches out to the individual to see if they are ok and simultaneously alerts family members or emergency contacts of potential trouble. The mobile app integrates with the Pathroot portal for education and outreach, access to family support services, as well as counseling through licensed providers.” To improve accountability, Pathroot users have a personal calendar to add daily commitments and schedule text reminders. When they are near a planned location, Pathroot will ask for a check-in, automatically open the smartphone camera, and take a picture to confirm identity. The online portal offers a continuous flow of content and education geared to families, young people, and individuals in recovery. Articles, videos, and education raise awareness of the danger of substance misuse and offer strategies to make healthier choices. “In 2017, my 29-year-old daughter was just one mile from a trauma hospital overdosed and was fighting for her life with bystanders who did not render aid,” added Bradfield. “An off-the-shelf wearable could have detected that she was in trouble, directed help and potentially saved her life. Millions wear fitness trackers or smartwatches every day, so it’s time to turn those devices into a life-saving companions to reduce overdose deaths.” “Timely and effective detection and response to drug overdose is critical to prevent fatalities and promote recovery. Reversing overdose with naloxone, providing follow-up care, and addressing underlying substance use disorder are all essential components of an overdose response.” - Centers for Disease Control and Prevention (CDC) Pathroot Features Wearables: Commercially available fitness trackers or smartwatches monitor vital signs and communicate through a mobile application and integrated SaaS platform.Accountability: Schedule commitments on a personal calendar, receive text reminders, and be prompted to check-in using geolocation and identity verification.Harm Reduction: Educational content specifically directed at youth, families, or those in recovery focused on substance misuse, and effective parenting strategies. Family Support: Meaningful resources and connections to family support groups or access to optional telehealth therapy. Education: Regular live educational sessions with optional on-demand content. Affordable: Pathroot is a low-cost monthly subscription. Supported wearable devices are economical and readily available. Free Wireless Access: Qualified low-income families can receive free smartphones and significantly reduced service through affiliated suppliers supporting the Federal Affordable Connectivity Program. Families can subscribe to Pathroot on the mobile application or portal, add family members, set up alert preferences, and pair wearables. Learn more at: https://pathroot.com. XXX Note: In January 2025, InterAct LifeLine changed its name to Pathroot Health to reflect a change in focus and new capabilities. Pathroot Health empowers providers, employers, and payers to deliver value-based care by supporting patients and their families post-treatment with technology-driven engagement and monitoring solutions.

Collegiate Recovery, Substance Abuse Prevention

Pathroot Health Launches an Integrated Technology Solution for Substance Abuse Treatment, Collegiate Recovery and Substance Abuse Prevention August 1, 2019 —Pathroot Health formerly InterAct LifeLine today announced the first in a series of online technology solutions designed to reduce addiction relapse, improve long-term recovery care and offer drug abuse prevention support for families. Pathroot helps addiction treatment and collegiate recovery programs leverage technology to better serve their clients, students and families, keeping them connected and improving patient outcomes. “Pathroot’s new technology automates how drug treatment programs manage and educate their clients, keep them connected to the program during the post-treatment aftercare phase and provide families the resources to support their loved ones through recovery,” said Carolyn Bradfield CEO of Pathroot Health. “In addition, Pathroot integrates with mobile technology used by drug and accountability courts in over 29 states to monitor participants. This mobile platform provides structure to keep individuals accountable to their care plan and promotes safety to improve recovery success.” The Pathroot solution provides addiction treatment and collegiate recovery programs with a custom branded knowledge portal for wellness and recovery education populated with an on-going stream of new content. The mobile platform and smart phone app communicate with clients for reminders and status checks and provides connections to treatment professionals both online and in person. Clients and their families can participate in virtual support groups, online classes, and discussion forums. Pathroot uses Bluetooth technology to monitor vital signs and can locate a client and provide alerts if there is a potential overdose risk. “Addiction is a chronic disease that claims more than 70,000 American lives a year, costing almost a trillion dollars in healthcare, criminal justice and work-related costs,” added Bradfield. “My 29-year-old daughter was one of those victims who died from a drug overdose that potentially could have been prevented with this technology. Our program will improve safety and streamline processes to help programs and families better support those effected by this disease, protect them and put them on a path to long-term wellness.” Pathroot launched its first pilot programs in the collegiate recovery community with 6 major universities beginning in August. This fall, five regional drug treatment programs will pilot Pathroot implementing the technology and educational solution as an aftercare program for their clients, as well as a unique family support connection. All treatment facilities receive branded portals for clients and families, a continuous flow of education and content, the mobile application for structure and accountability, along with analytics to monitor results. Pathroot provides parents with a program to elevate their understanding of the risks of addiction, strategies to prevent the onset of the disease and tools to ensure the safety of their children. This first of its kind drug abuse prevention solution includes online education, connections to virtual support, and a mobile application that is designed to hold teens and young adults accountable, verify their location, and monitor vital signs to detect risk for overdose. Editor’s Note: The COVID pandemic significantly postponed the release of the technology related to the Pathroot wearables solution. It is currently slated for release in late 2025. XXX Note: In January 2025, InterAct LifeLine changed its name to Pathroot Health to reflect a change in focus and new capabilities. Pathroot Health empowers providers, employers, and payers to deliver value-based care by supporting patients and their families post-treatment with technology-driven engagement and monitoring solutions.

Addiction, Recovery, self-help

Book Release: Lessons from Laura: Book One — “The Knock on the Door”, A Mother and Daughter's Journey through Substance Abuse, Addiction, and Loss. Overview: Lessons from Laura: Book One — “The Knock on the Door” is a story of love, loss and a mother’s unwavering fight to support her daughter in the face of addiction. Carolyn Bradfield shares insights from her family’s journey as they navigated the challenges of Laura's drug misuse and tragic loss from overdose. Greenville, South Carolina — June 12, 2024 — Pathroot Health, a pioneer in behavioral health technology, today released a new book by the company’s CEO, Carolyn Bradfield, “Lessons from Laura: book one — ‘The Knock on the Door.’” It’s a story of love, loss and an unwavering fight against addiction as Bradfield shares her insights into a family’s journey navigating the challenges from a daughter’s addiction and overdose. Book One is available in paperback or to download from Amazon at Lessons from Laura. “I began writing about my journey creating the ‘Lessons from Laura series,’ as blog posts in the days and weeks following the overdose death of Laura,” said Carolyn Bradfield, author of Lessons from Laura and CEO of Pathroot Health. “I always knew that one day I might get the dreaded ‘knock on the door.’ That day came just before Christmas 2017 at 4am when a somewhat confused Roswell, Georgia police officer showed up to let us know that my 29-year-old daughter Laura ‘had been transported’ and gave us a number to call.” Bradfield tells the story of Laura’s life up until the final days, the emotions and experiences and encapsulates the challenges of living with a family member who is struggling with the disease of addiction. Her chronicles are designed to prepare other families and give them tools and understanding of the disease of addiction and how it affects the family of those struggling with substance misuse. “Expecting to retrieve her from jail, we soon learned Laura was in North Fulton Cherokee Hospital, unresponsive after an overdose. We hurried to the hospital in the early morning hours, entering a nearly empty facility. The young doctor came out, explained that Laura had been revived but she had not regained consciousness. Entering the ICU only reinforced that the situation was dire. Laura was unconscious, connected to multiple machines, and struggling with a ventilator. Over the next two days, friends and family gathered, praying for a miracle, but we had already accepted that Laura had lost her battle with addiction. When she died, I began to reflect on lessons she taught me that I needed to pass along to others.” “Lessons from Laura: Book One — ‘The Knock on the Door’ is meant to be shared with families that need help and guidance to survive the trauma, shame and turmoil of having an addicted loved one,” added Bradfield. “Addiction impacts every member of the family. It’s ultimately a family disease that not only affects those struggling but creates chaos in the lives of those around them. Addiction is a pervasive and widespread problem, with 20 million Americans experiencing a substance use disorder (SUD) each year.” ### About the Author Carolyn Bradfield founded and sold four technology companies and established Phoenix Outdoor, a licensed adolescent therapy program in Asheville, NC focused on substance misuse and family support. Her personal experience with her daughter Laura, who tragically died from an overdose in 2017, gives Bradfield unique insight and a passionate drive to support families facing substance abuse and addiction challenges. She currently runs Pathroot Health, an online service for families struggling with addiction and substances: www.pathroot.com.

Addiction, self-help

Pathroot Health CEO Releases the Second in a Series Focused on Personal Insights Gained from the Struggles and Overdose Death of Her DaughterOverview: Lessons from Laura: Book Two “Hindsight is 20/20” is the second in a series that follows Carolyn Bradfield’s journey with her daughter as both struggled for 15 years to manage Laura’s addiction, only to lose her to overdose in December 2017. This book looks back on Laura’s life, decisions Carolyn made as her mother, and what she might have changed with the benefit of hindsight. Greenville, South Carolina — June 26, 2024 —Pathroot Health, a pioneer in behavioral health technology, today released the second in a series of books by the company’s CEO, Carolyn Bradfield, Lessons from Laura: Book Two “Hindsight is 20/20.” “Hindsight is 20/20” explores the challenges families face when loved ones struggle with substance misuse, alcoholism or addiction. The book offers insights from personal stories along with guidance on how to manage difficult situations to achieve a better outcome. “Hindsight is 20/20” is a sequel to Lessons from Laura: Book One “The Knock on the Door,” the Number 1 new release on Amazon in Drug Dependency & Recovery. In “The Knock on the Door,” Bradfield shares the challenges she and Laura faced in battling addiction, and the aftermath when Laura overdosed and died. The emotions and experiences in the book highlight the challenges of living with a family member who is struggling with the disease of addiction. The goal is to prepare families with tools to understand the disease and how it affects every member of the family. “Hindsight is 20/20” offers practical advice on prevention, how to repair family dynamics, and ways to better manage and support family members that face drug or alcohol dependency. “As the parent of an adolescent or young adult you make decisions every day that affect the trajectory of their life, sometimes for the better, sometimes not,” said Carolyn Bradfield author of the ‘Lessons from Laura’ series. “Even with the best of intentions, I made mistakes in dealing with Laura’s drug use, my attempts at trying to force recovery and the relationship challenges between Laura, me and other family members. Hindsight is always 20/20 and looking back it's easier to see how my decisions were counterproductive to helping Laura manage her disease, embrace recovery, and become a functional adult.” Lessons from Laura: Book Two “Hindsight is 20/20” addresses: Prevention Strategies: Explore different strategies to understand a child’s risk and ways to prevent substance misuse.The Ripple Effect: Understand the profound effects addiction has on the entire family.Mental Health Challenges: See how other issues like depression and anxiety factor in when someone struggles with addiction.Seeking Help: Understand your paths to get help when your adolescent, young adult, spouse or parent needs treatment. What sets this book apart: Carolyn shares her honest portrayal of what was going on in Laura’s life as she struggled through substance misuse and treatment and her responses as she tried to help. She reveals the decisions that she made at the time, the impact those decisions had on those around her, and what she would have changed that might have made a difference. Lessons from Laura: Book Two “Hindsight is 20/20” is available in paperback or to download from Amazon at Lessons from Laura. ### About the Author Carolyn Bradfield founded and sold four technology companies and established Phoenix Outdoor, a licensed adolescent therapy program in Asheville, NC focused on substance misuse and family support. Her personal experience with her daughter Laura, who tragically died from an overdose in 2017, gives Bradfield insight and a passionate drive to support families facing substance abuse and addiction challenges. She currently runs Pathroot Health an online service for families struggling with addiction and substances: www.pathroot.com.