The Technology
Family Engagement Technology from Intake Through Recovery
A secure, enterprise platform that unifies signals, automates guidance, and delivers program-level reporting.
» Identity & Security: HIPAA-ready, encryption in transit/at rest, role-based access, multi-factor authentication
» Reporting & Integration: Track results over time (e.g., by month or site), export data, and connect with your existing systems.
» Engagement Technology: Forums, live groups and live streams, learning paths with AI guidance; SMS/email outreach nudges participation.
Make Recovery Easier, Safer, and More Personalized
AI Support That Meets Families Where They Are
Rootie is Pathroot’s always-available assistant that answers questions and suggests the next best step—anytime.
- Understands real questions. Ask in plain language; Rootie points to trusted resources and what to do next.
- Keeps momentum. Suggests lessons to take, groups to join, and reminders you can send via SMS/email.
- Built for safety. HIPAA-ready controls and guardrails; shares crisis resources when someone may be at risk.
Keep Families Engaged—Automatically
Pathroot uses AI suggestions, forums/live groups, and outbound SMS/email reminders to keep families active between sessions.
- Community touchpoints: Forums and live groups create regular check-ins.
- Smart nudges: One-way SMS/email reminders prompt lessons, events, and surveys (with opt-out controls).
- AI suggestions: Recommends relevant resources and next steps based on activity.
Find the Right Help When You Need It
Pathroot links members to trusted resources when they need them—support groups, peer mentors, experts, and licensed therapists—so care gaps get filled quickly.
- Vetted & organized: Program-approved resources with clear details (specialty, availability, insurance/self-pay).
- Smart suggestions: AI recommends relevant options based on the member’s needs and activity.
- Warm hand-offs: One-tap referrals and outbound reminders so follow-through actually happens.
Safe, Moderated Community for Families
Private forums, live groups, and peer mentors give families real support without adding work for staff.
- Moderated spaces: Topic-based forums and small groups with clinician/coach moderation and clear guidelines.
- Show up, consistently: RSVP + outbound SMS/email reminders drive attendance and follow-through.
- Trust & safety: Pseudonyms, content flags, escalation to crisis resources (e.g., 988), and archived Q&A.
Short, Guided Learning Paths
Bite-size lessons and practical tools for families and clients—from intake through aftercare.
- 5–10-minute lessons with checklists and practice prompts
- Role-based paths (parent/partner) on boundaries, communication, relapse prevention, emotional health
- AI guidance + reminders: suggests the next lesson and sends outbound SMS/email nudges
- Progress tracking: save progress; programs see aggregate completion
Program Dashboards & Co-Branded Portals
When you refer a family to Pathroot, you don’t lose visibility. See how they’re doing and keep your brand front-and-center—well beyond discharge.
- Live insight: Activations, group attendance, lesson progress, check-ins, and survey responses.
- Outcome reporting: 30/60/90-day trends with scheduled exports for value-based contracts.
- Co-branded experience: Your logo, colors, and resource center; announcements that reach families at scale.
Secure, Co-Branded Platform
White Label
Your logo, colors, voice; custom domain or subdomain.
Secure Hosting
AWS, encryption in transit/at rest, backups and monitoring.
Centralized Content Hub
Publish once; updates sync across all connected portals.
Easy Administration
Configure pages, resources, and announcements—no special skills required.
Fully Configured
We set up features and content so you can launch in days.
Support and Training
Onboarding, templates, and ongoing help; managed service available.
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