Considering Care
Turn website visitors into admissions
Pathroot engages families from consideration through recovery to strengthen admissions, retention, outcomes and referrals.
Treatment decisions start long before the admissions call
Families research long before they speak with admissions. They explore your website, but still have to work through urgency, cost, and readiness on their own.
Is treatment needed?
People may spend weeks or months questioning how serious the problem is, whether treatment is needed, and what could happen if they wait.
How can i pay for it?
Coverage, affordability, and payment options are among the biggest questions people need to understand before moving forward.
Will I be pressured?
A call can feel like a commitment. People need a lower-pressure way to explore treatment, work through concerns, and decide what to do next.
How Considering Care works
Considering Care creates a guided path from uncertainty to a conversation with admissions.
1. Enter the program-branded experience
Families provide basic contact information to join. Their information is shared with your admissions team, giving the program visibility from the start.
2. Receive personalized guidance
Pathroot uses AI to recommend education, resources, and next steps based on what each person shares and the topics they explore.
3. Work through barriers to care
Guided learning, program-specific resources, and the AI assistant help address concerns about treatment, cost, insurance, family involvement, and what comes next.
4. Connect with admissions
When ready, people can call, request a callback, or send a message. Your admissions team already understands their interests, concerns, and where they are in the treatment decision.
Guidance moves the treatment decision forward
Considering Care gives each person a personalized path, keeps your program within reach, and makes room for the people helping them decide.
A clear next step every time they return
Wherever they are in the treatment decision, they return to guidance shaped by what they have shared and explored. There is no pressure and no need to start over.
A personalized Learning Path that picks up where they left off
Education and resources matched to their interests and concerns
Guidance at any hour from Rootie, your program-branded assistant
Bring trusted people into the decision
Families invite the people they rely on to explore treatment with them, understand the same information, and help them decide what comes next.
Invite trusted family members or friends into a shared Support Circle
Give everyone access to the same guidance and program information
Keep the Support Circle connected if a loved one enters treatment
Keep your program within reach
Contact options remain visible throughout the experience, making it easy to begin a conversation without feeling pressured to enroll.
Call, request a callback, or message a named admissions contact
Start a conversation without making a commitment to treatment
Access crisis resources directly when immediate help is needed
Support that continues when treatment begins
Considering Care begins the relationship before admission. If someone enters treatment, the family keeps the same account and history as their experience continues in the Pathroot platform.
Pre-admission family support
Considering Care
For families exploring treatment. A guided, program-branded experience that helps people work through uncertainty and move toward a conversation with admissions.
• Guided onboarding with a clear next step
• Personalized Learning Paths, resources, and Rootie
• Information about your program in your voice
• Add others to help in the decision process
• Direct ways to connect with admissions
• A seamless transition into the full platform
Support through treatment and recovery
The Pathroot Platform
For families supporting someone in treatment and recovery. A fully managed family engagement experience that builds on Considering Care and continues throughout treatment, transition, and recovery.
• Everything included in Considering Care
• Learning, events, forums, and family stories
• Live support groups and a moderated community
• Surveys and engagement insights for your team
• Alerts when a family may need additional support
• Continued connection after discharge
