Introducing Pathroot: Comprehensive Online Support for Families Impacted by Addiction

Family huddled together in a living room sharing one computer to review Pathroots online support in

Greenville, South Carolina — June 12, 2024 — Pathroot Health (formerly InterAct LifeLine), a pioneer in behavioral health technology, today launched Pathroot™, a comprehensive online service supporting families impacted by substance misuse and addiction. As an alternative to public forums like Al-Anon, Pathroot offers members direct connection with other families facing similar challenges through confidential peer mentor programs, support groups, discussion forums, and community activities. Pathroot's Knowledge Centers organize and display curated content on addiction, treatment options, family dynamics, substances, behavioral disorders, wellness, and prevention strategies along with educational tracts for families and clinical professionals.

"Pathroot informs, educates, and supports families that are underserved or ignored when a loved one struggles with substance misuse or enters addiction treatment or recovery programs. Addiction impacts every member of the family and is ultimately a family disease. It affects individuals struggling with it as well as creating chaos in the lives of those around them. Addiction is pervasive and widespread, with 20 million Americans experiencing a substance use disorder (SUD) each year. Recognizing the profound impact on families, Pathroot provides comprehensive support beyond traditional therapy for the 1-in-3 households affected by addiction."
Carolyn Bradfield, CEO of Pathroot Health

A History in Treatment and Technology

In the early 2000s, the founders of Pathroot launched Phoenix Outdoor, pioneering one of the first adolescent treatment programs to provide comprehensive family support services exclusively through virtual technology. After Pathroot's CEO, Carolyn Bradfield, experienced the losses of her first husband to alcoholism and her daughter to overdose, she redirected her company's mission. Bradfield developed innovative resources and tools to help families understand addiction and support their loved ones, focusing on reducing stigma, shame, and trauma.

"Pathroot brings together individuals facing similar challenges, matches them with knowledge from experts in the field to address substance misuse, and builds important connections to a community that understands their struggle," added Bradfield. "We are not a treatment or telehealth provider, but we offer a path to empower families to find the right services and support based on individual situations using a single online location."

Lessons from Laura: Book One — 'The Knock on the Door'

Bradfield added: "Along with the launch of Pathroot I am releasing my first book, Lessons from Laura: Book One — 'The Knock on the Door', a story of love, loss, and a fight against addiction. I share insights from my family's journey navigating the challenges of my daughter Laura's addiction and tragic loss from overdose."

Available on Amazon

Note: In January 2025, InterAct LifeLine changed its name to Pathroot Health to reflect a change in focus and new capabilities. Pathroot Health empowers providers, employers, and payers to deliver value-based care by supporting patients and their families post-treatment with technology-driven engagement and monitoring solutions.

This press release marks Pathroot's original launch in June 2024 under the company's prior name, InterAct LifeLine. The company rebranded to Pathroot Health in January 2025. Preserved here as part of the company's chronology.

Ready to engage families from day one?

See how Pathroot helps treatment programs activate families, keep them aligned, and improve outcomes.

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Pathroot Health

Digital family support systems for addiction treatment organizations

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© 2026 Pathroot Health Inc. All rights reserved.

Ready to engage families from day one?

See how Pathroot helps treatment programs activate families, keep them aligned, and improve outcomes.

Stylized tree with white trunk and leaves, teal accents as berries/in trunk, against black backdrop.

Pathroot Health

Digital family support systems for addiction treatment organizations

Social

© 2026 Pathroot Health Inc. All rights reserved.

Ready to engage families from day one?

See how Pathroot helps treatment programs activate families, keep them aligned, and improve outcomes.

Stylized tree with white trunk and leaves, teal accents as berries/in trunk, against black backdrop.

Pathroot Health

Digital family support systems for addiction treatment organizations

Social

© 2026 Pathroot Health Inc. All rights reserved.